Talk Training has been accredited with the nationally recognised quality mark for organisations which provide support to individuals to make learning and work more accessible – the matrix Standard 2011.

The matrix Standard is the unique quality framework for the effective delivery of information,

advice and guidance on learning and work. It promotes the delivery of high quality information, advice and guidance by ensuring organisations review, evaluate and develop their service; encourage the take up of professionally recognised qualifications and the continuous professional development of their staff.

On 29th March 2012, Talk Training received its certification from emqc Ltd by demonstrating our commitment to the standard through administering and delivering a transparent information, advice and guidance service supporting individuals in their choice of career, learning, work and life goals.

“Effective delivery of information, advice and guidance is pre-requisite for our business, Talk Training customers want to be confident that they are doing business with a training provider that can meet or exceed their requirements in a timely, professional manner and because it is a nationally recognised quality award, the matrix Standard certification gives our customers a reason to have that confidence.”

Alison Anthony – Operations Director

“This achievement is very important to us, it demonstrates the fundamental and on-going commitment to the quality ethos we’ve had here since Talk Training’s inception. It’s the process that’s important. The results…and the certification…show our continuing progress, and reflect the hard work that everyone has invested. In these difficult economic times this, more than ever, demonstrates the commitment we have to our customers.”

“Finally, may I thank all of our customers; Talk training staff, learners and learning provider partners for their very special support throughout our recent assessment”.

Jon Hughes – Managing Director