I would like to say a huge thank you to yourself for your time and support you have given me while I have been undertaking my level 5 ILM in Leadership and Management.

The course was very informative and gave me insight and knowledge into various principles that are used in leadership and management and it has given me a platform to be able to use and deliver what I have learnt within my role at Cwm Taf Morgannwg University Health Board.

The support from the staff that delivered the communication, numeracy and digital literacy sessions for the exams that I had to complete was again first class and I would appreciate it if you could pass on my thanks.

The course itself took me 2 years to complete, which was a little longer than scheduled, but this was down to the Covid pandemic. Talk Training were very professional each time I visited for workshops at their offices and the staff would always give their time to advise and help with any work that was being done.

I would recommend for colleagues to undertake courses delivered by Talk Training as I felt that I was supported and continually engaged with even during the difficult times of the Covid pandemic where workloads were exacerbated.