Talk training would like to formally congratulate all their ILM level 5 Graduates for achieving their ILM level 5 in Management. The continued dedication and hard work of our assessors and learners culminated with 41 learners achieving the degree level qualification, accredited by the Institute of Leadership and Management (ILM).

The 3-day graduation event was held on Tuesday 1st, Wednesday 2nd and Thursday 3rd November 2016 to formally recognize and celebrate the achievements of our learners who successfully completed their Level 5 ILM Higher Apprenticeship. Apprenticeships are a popular route for students to gain qualifications to enhance job performance and improve future employment prospects.

There were 41 learners who attended the celebration event from various companies including: Caerphilly County Borough Council, NHS Wales Shared Services Partnership, NHS Wales Information Services, POBL, Cardiff County Council, Neath Port Talbot County Borough Council, Aneurin Bevan University Health Board, Rhondda Cynon Taf Homes, MACCORP, Amazon and Talk Training.

The Mayor of Caerphilly County Borough Council, Councillor Diane Price, presented certificates on Wednesday 2nd and the successes of our learners was further supported by more guest speakers from Cardiff City Council (CCC), the NHS Wales Shared Services Partnership (NWSSP) the Institute of Leadership and Management (ILM) and Talk Training.

Warmest congratulations go to 4 members of Talk training’s senior management team, including Alison Anthony, Operations Director, Tanya Parmee, Sales Manager, Lisa Harris, Operations Delivery Manager and Richard Humphries, Operations Control Manager who all received their certificates on the final day of the Graduation week.

Special thanks also go to all Talk training staff and partners who organised and supported the event and made sure it all ran smoothly; the Graduation Ceremony was thoroughly enjoyed by all who attended. Diolch yn fawr!

Positive feedback received:

Emily Saunders BSc Hons (Assoc) CIPD, HR Systems & Benefits Manager – POBL Group

The afternoon was lovely and the effort Talk Training went to to provide a graduation day was great. I did feel there was a lot of waiting around in the afternoon session. I wondered if it would be better to have a bigger session rather than a morning and afternoon one.

 Thank you for organising such a great day!


Chris Cole, Operational Team Leader, Neath Port Talbot County Borough Council

I can say that the event really helped with bringing home that the hard work to achieve the qualification was worthwhile. It was a great day and I enjoyed the event.


Gareth Martin, Cardiff Council

My Wife and I enjoyed the graduation event we thought that it went really well, it was well planned and organised. We could see that it a lot of time and effort had been put into it. Representatives from Talk Training were smartly dressed and professional, nothing was too much trouble.

Kind regards,


Amanda Crocker, Contracts Team Leader, NWSSP

I thoroughly enjoyed the graduation afternoon.  It was good to receive recognition from ILM, yourselves and my organisation for the hard work involved in completing the ILM qualification.  The buffet and refreshments were first class and Talk Training staff made everyone feel welcome.

Kind regards.


Emily Samuel Dip RLM, Letting Agency Manager, POBL Group

I thought the afternoon was lovely and I really appreciated the huge effort and thought that went in to organising the graduation.  We were made to feel very welcome and spoilt for the afternoon with nothing being too much effort.  Thank you to everyone involved. 

Roger Green

I say Emma,

I sent an email to Lisa thanking her and Talk for my invite, and included this comment “I believe that Talk’s graduation ceremony has now established itself as a unique event, providing a balance of formality with an intimate atmosphere where friends, family, and loved ones can enjoy watching their family member friend, loved one, receive their award, and join in their success”. In conclusion I hope this email finds you well, and I was sorry we didn’t have more time to speak on the day, I realise how hard you will have worked to make it such a success so well done you.

Very best regards


Andrew Diggle, Physical Activity Coordinator, CCBC

I thought the event was fantastic. I certainly didn’t expect it to be so high profile, organised, professional and for the graduates to feel so valued. You really did go that extra step to make the graduates feel extra proud of what they achieved and really showcased your company in the highest light. It was a pleasure to be involved with, it really was.



Carly Mathews, Amazon

I really enjoyed the event!  Was a shame I couldn’t stay and celebrate for a little longer with you all.



Karen Barnes, POBL Group

I thought the graduation ceremony was lovely. We were individually made to feel that we had reached a great success with gaining the qualification. I don’t think you could of made the afternoon any better, (my mum was very proud!)

Thank you very much!

Kind Regards


Nicola John, Project Manager, Cardiff Council

I really enjoyed the graduation ceremony.  Everyone at Talk Training made so much effort and the morning went really smoothly  and was thoroughly enjoyable.  I could have pulled a chair up to the buffet table and sat there all day! Ha!

Thanks again to all involved!

Gareth Blandford, Aneurin Bevan

Hi Emma,

The event was fantastic, I enjoyed meeting other graduates overall it was a great surprise. I would also like to mention that during the course I attained 2 promotions and a further 1 since finishing. I feel the course has given me the knowledge, skill and terminology which aided me with confidents.

Regards Gareth 

Mandy Miller, Engagement Services Officer, NWSSP

I feel very proud to have achieved the ILM 5 qualification and just want to say thank you to Talk Training staff for their help and support.  There was always someone on hand to answer my questions and provide advice and encouragement along the way.  It was good to catch up with the rest of the group at the graduation ceremony – the Talk Training team hosted a really lovely event and made our achievement feel even more special.’



Louise Driscoll, GP Contract and Development Manager, NWSSP

Hi Emma

Thank you for all your help in making it such a magical day.

The graduation event was an excellent opportunity to stop and appreciate my achievement. It was well organised and great fun.  It was a fantastic opportunity to meet up with the friends/colleagues who shared the educational journey. Jointly celebrating our achievements and receiving recognition from both NWSSP and Talk Training was really rewarding.



Talk training would like to thank all their learners for attending the event, for allowing Talk training to be part of their learning journey and to wish them every success in the future.